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Spare Parts availability
We understand the importance of getting the right spare parts, quickly and efficiently, to our customers and that’s where our UK manufacturing and spare parts operation comes into its own. We cover every spare part including swing seat replacements, replacement slides for climbing frames and much more!
48-hour despatch time
Our most popular stock items include:
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Fixtures such as nuts, bolts, washers, shackles
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Swing bearing components
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Common panel components
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Swing seats
14-day despatch time
Current fabricated components from stock such as:
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Decks
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Swing chains
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Springs and Springer body items
4-6-week despatch time
Special components requiring manufacture, or any 3rd party items such as:
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Supporting posts or columns
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Roof structures
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Into-ground components
Our ‘older’ products
We also commit to supporting our ‘older’ products even if the line has been discontinued:
- For the first 5 years after the line has been discontinued – we can supply all spare parts within standard lead times.
- Between 5 - 10 years after discontinuation – we can supply all spare parts, but certain items may need to be specially sourced or manufactured within an extended lead-time.
- After 10 years we cannot guarantee that all spares will be available but will assist the customer where possible with drawings or other information to allow them to source items from elsewhere if required.
